sobat88Privacy Policy

This page describes what we collect when you use sobat88 and how we keep that data protected. We collect personal information only to provide our service — account verification, payment processing, fraud prevention, and customer support. We do not sell your data to third parties or use it for purposes unrelated to your sobat88 experience.

Our privacy practices comply with applicable data-protection standards in supported jurisdictions. We handle information from players across Jakarta, Surabaya, Bandung, Medan, Semarang, and other regions where sobat88 operates legally. When you deposit via DANA, e-wallet, mobile banking, local payment, online payment, e-wallet, mobile banking, local payment, online payment, or e-wallet, those payment processors collect additional data according to their own policies — we do not control that flow.

Read below for details on what we collect, how we use it, your rights, and how to contact us with privacy questions.

What we collect at sobat88

We collect personal information during account registration and ongoing use of sobat88. This includes:

Identity information: Email, phone number, full name, date of birth, postal address, and government-issued identity document during Know Your Customer (KYC) verification.
Financial information: Bank account details, payment-method credentials (linked DANA, e-wallet, mobile banking, local payment, online payment, e-wallet, or bank accounts), deposit and withdrawal transaction history.
Account activity: Game history, bet amounts, wins and losses, collection progress in games like Plushie Frenzy, account login times and IP addresses.
Device and connection data: Operating system, browser type, mobile device identifier, approximate geolocation, connection speed.
Support interactions: Chat logs, email correspondence, ticket submissions, and any documents you provide for dispute resolution.

We collect this information to verify your identity (required by anti-money-laundering law), process your deposits and withdrawals, calculate your sportsbook odds and game payouts, detect fraud, and respond to your support requests. We do not require you to provide data beyond what is necessary for these purposes.

How we use your data on sobat88

Our primary use is service provision — running your account, funding your balance, settling your winnings, and streaming live-dealer tables. We also use your data to monitor for suspicious patterns (e.g., multiple rapid account creations, unusual withdrawal requests) to protect against fraud and comply with financial regulations in supported jurisdictions.

We may contact you via email or SMS if we need to verify your identity, notify you of account changes, or alert you to suspicious activity. We do not send marketing emails unless you opt in. We do not use your game history or sportsbook bets to profile you for third-party targeting.

Data outside your jurisdiction: Our servers may sit outside your jurisdiction. By using sobat88, you consent to your data being processed internationally. We apply the same security standards regardless of server location.

Third parties and data sharing

We share your data only with processors necessary to run sobat88. Payment processors (mobile banking, local payment, online payment, e-wallet, mobile banking, local payment, online payment, e-wallet, mobile banking, local payment) receive payment details to process deposits and withdrawals. We provide them with only the minimum information required for the transaction. We do not control their privacy policies.

Our live-dealer studios (external vendors providing blackjack, roulette, baccarat, Dragon Tiger tables) see only your account ID and game activity — they do not see your personal identity or payment methods. Our sportsbook data providers see only your market selections and stakes — not your personal details.

We may disclose your information if required by law (e.g., a government investigative agency), if you consent, or if necessary to enforce our terms. We do not sell or rent your data to marketers, data brokers, or other commercial entities.

Your rights regarding your sobat88 data

You have the right to access your data — contact our support team and request a copy of all information we hold about you. You have the right to correct inaccuracies (e.g., if your registered address is wrong, we will update it). You have the right to request deletion of your account and associated data, subject to legal retention requirements (e.g., financial regulators may require we keep transaction records for several years).

You can opt out of marketing emails by following the unsubscribe link in any email we send. You can disable cookies in your browser, though some sobat88 features may not function correctly without them.

Key privacy principles on sobat88

We collect only information necessary for account verification, payment processing, and fraud prevention
We do not sell your data to third parties or use it for marketing targeting outside sobat88
Payment processors (online payment, e-wallet, mobile banking, local payment, online payment, e-wallet, mobile banking, local payment, online payment, e-wallet) receive only transaction-essential details
We apply encryption and industry-standard security to all stored data
You have the right to access, correct, and request deletion of your data subject to legal holds

Cookies and tracking on sobat88

We use cookies to remember your login state, store your game preferences, and measure site performance. These are strictly necessary — sobat88 cannot function without them. We also use analytics cookies to count visitors and see which pages are most used, but these do not identify you personally.

We do not use cookies to track you across other websites. Advertisers or social platforms cannot place tracking pixels on sobat88 to build profiles of your behaviour outside our platform.

Security and data retention

We encrypt your data in transit (using HTTPS) and at rest on our servers. We use firewalls, intrusion detection, and regular security audits to protect against unauthorised access. Our staff sign non-disclosure agreements and have access only to data necessary for their role.

We retain your account data as long as your account is active plus a retention period for legal compliance (typically several years for financial records). When you request account deletion, we securely destroy your data except where law requires retention. If we suffer a data breach, we will notify you and our regulators as required by law.

Contact us about privacy on sobat88

If you have questions about our privacy practices, wish to exercise your rights, or believe we have misused your data, contact our support team. Use our in-app live chat during business hours, or email our privacy contact address (available on our contact page). We will respond to your inquiry within 14 business days.

If you believe we have violated applicable data-protection law, you also have the right to lodge a complaint with your regional data-protection authority. We respect this right and will cooperate with any investigation.

Changes to our sobat88 privacy policy

We may update this policy to reflect changes in our practices or applicable law. We will notify you of material changes by email or by posting a notice on sobat88. Your continued use of our platform after the change constitutes acceptance of the updated policy.

Our commitment to privacy remains constant — we collect only what is necessary, we protect it with industry-standard security, and we do not sell or misuse it. Whether you are accessing sobat88 from Jakarta, Surabaya, Bandung, Medan, Semarang, or any other supported region, your data privacy is our responsibility.